Customer Care

Customer Care is very important at Smith's Model Railways. If you have any queries or questions about any of our products or services please don't hesitate to contact us through our contact page. If not please feel free to email us at
All enquires and questions we aim to reply to you within 24 hours.
Privacy and Safety

At Smith's Model Railways your privacy and safety is very important to us. We do not share any of your email addresses, Personal details or any other details to any third parties. All your details are only used by Smith's Model Railways.

If you supply us with your telephone number we will only use it to contact you in regard to an order you have placed with us, it's never used for advertisement.

If you do not want to receive email marketing from us please contact us on our contact page to be removed from the list.